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:: Volume 17, Issue 70 (Fall 1400 2021) ::
QEER 2021, 17(70): 145-172 Back to browse issues page
Analysis of Economic Priorities-Productivity of National Oil Company's Welfare Services using the QFD approach
Hossein Kalantar1, Zainul Abedin Amini2, Mohammad Mehdi Rashidi3, Ehsan Sadeh4
1- Islamic Azad University, Central Tehran
2- Islamic Azad University, Saveh , Drsajadamini@yahoo.com
3- Managment Institute
4- Islamic Azad University, Saveh
Abstract:   (954 Views)
The aim of this study is to provide a model for setting human resources expectations and priorities of the National Iranian Oil Company welfare unit, utilizing a matrix pattern of four Quality Function Deployment (QFD) criteria. This research was conducted to improve the quality engineering of the welfare system. The participants in the study were experts in the welfare department of the Oil Company who formed a qualitative statistical sample. The sample of fifteen experts was found to meet thea qualitative research standards of adequacy and saturation.  The sample was extracted using welfare indices and participants were asked to complete an appropriate questionnaire. Reliability of Cronbach's alpha and confirmatory questionnaires were more than 0.7 and factor validity and AVE scores were in the valid range. The study identified 18 factors that depending on the type of relationship in their respective classification, have a positive or negative (strong and moderate) impact on human resource expectations.
JEL Classification: A13, D12, D63
Keywords: Economic-Productivity Priorities, Welfare Services, QFD
 
Keywords: Economic-Productivity Priorities, Welfare Services, QFD
Full-Text [PDF 1900 kb]   (354 Downloads)    
Type of Study: Research | Subject: R&D
Received: 2020/03/4 | Accepted: 2021/09/1 | Published: 2021/11/1 | ePublished: 2021/11/1
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Kalantar H, Amini Z A, Rashidi M M, Sadeh E. Analysis of Economic Priorities-Productivity of National Oil Company's Welfare Services using the QFD approach. QEER. 2021; 17 (70) :145-172
URL: http://iiesj.ir/article-1-1274-en.html


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Volume 17, Issue 70 (Fall 1400 2021) Back to browse issues page
فصلنامه مطالعات اقتصاد انرژی Quarterly Energy Economics Review
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